★★★★★ 5
This sunscreen is well-known, but let me tell you about the manufacturer….
Size: 7 Fl Oz (Pack of 1), Style: SPF 30
Have been using this sunscreen for most of my life—it’s been around forever. Product consistency has always been 100 percent perfect.
But a few weeks ago I purchased the sunscreen I’m reviewing here, and when I went to use it, rather than finding a well-blended white lotion, the lotion had separated into white clumps and a watery liquid. The product was clearly defective even though it was well within its use-by date.
I reached out to Coppertone via email and asked for a product replacement. They got back to me that same afternoon with a letter of apology, sent me coupons for a few free bottles of this sunscreen, included some additional discount coupons for Coppertone products, and also sent a prepaid label and pouch to return the defective product since they wanted to make sure that they were able to solve whatever had led to that product being released in that condition.
All in all, I was impressed. Coppertone is clearly a firm with a customer-centric culture, and a commitment to product quality.
I thought I’d share this since it isn’t everyday that customers gets an inside look into the culture and values of an otherwise very well-known, market leading firm like Coppertone.
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Reviewed in the United States on July 23, 2025
