★★★★★ 4
Works, but reimbursement for damaged items come via Amazon Gift Card, not Cash
Just confirming that this protection plan actually works.
Asurion first told me that they'd try and repair my item.
Likely, they couldn't find someone to repair the type of item I bought (KVM), so they offered payment (original cost of the item) via Amazon Gift Card.
Giving 4 out of 5 stars -> 4 instead of 5 because Amazon Gift Card isn't Cash. Cash is always better.
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Reviewed in the United States on June 9, 2026