★★★★★ 1
Do Not Buy Denon Products
Style: AVR-X1800H
In search of a new A/V receiver, I sought recommendations from my friend, a professional custom home theater installer. He strongly suggested a Denon model, citing its exceptional quality and robust customer support. Regrettably, my experience with this receiver has been diametrically opposed. Upon connecting all components and completing the setup instructions, the unit commenced malfunctioning immediately. Subsequently, when all components were shutoff after I finished watching a program, the receiver turned itself back on. Occasionally, it would also turn on the TV too. Fortunately, I was present during these occurrences. I contacted Denon support, providing a comprehensive description of the issue, including the steps I had taken to resolve it, which entailed restoring the unit to its factory settings. Regrettably, the support representative was unable to provide any information regarding the underlying cause of the problem or offer a solution. When I informed him of my option to return the unit until January 31, 2026, his response was that this may be the most appropriate course of action. Upon looking at reviews of this receiver and Denon receivers in general, this has been an ongoing issue for some time. Therefore, I would not recommend purchasing Denon products.
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Reviewed in the United States on January 14, 2026


